Privacy Policy

Last updated: November 11, 2026

IntroductionCopy Anchor Link

PDF Chapter Markdown ("we", "our", or "the Service") converts PDF documents into chapter-split Markdown files. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to this policy.

Information We CollectCopy Anchor Link

• Account information: email address, display name, and profile picture when you register with email or sign in through Google or Discord.
• Files you upload: the PDF documents you submit for conversion, and the Markdown output we generate from them.
• Transaction data: credit pack purchases, credit consumption, and conversion job records (file name, page count, mode, status). We do not see or store your full payment card details.
• Technical data: standard server logs such as IP address, browser type, and access times, collected by our hosting provider for security and operations.

How Your Files Are HandledCopy Anchor Link

Your uploaded PDF is sent to Datalab (https://www.datalab.to), our document-processing provider, which performs the actual conversion. Both your source PDF and the generated Markdown are stored only so you can download your results, and are automatically deleted within 24 hours of job completion. We do not read your documents, use them to train models, or share their content with anyone except the processing provider required to deliver the Service.

How We Use Your InformationCopy Anchor Link

• To provide the conversion Service and deliver your results
• To process purchases and maintain your credit balance
• To authenticate your account and keep it secure
• To respond to support requests
• To detect and prevent fraud, abuse, and violations of our Terms

Third-Party ServicesCopy Anchor Link

We share data only with the providers needed to run the Service:

• Datalab — PDF processing and conversion
• Dodo Payments — payment processing; card details go directly to Dodo and are never stored on our servers
• Google and Discord — optional OAuth sign-in; we receive your name, email, and avatar
• Neon — PostgreSQL database hosting for accounts and transaction records
• Vercel — website hosting and content delivery

We currently do not use third-party advertising or behavioral analytics trackers.

CookiesCopy Anchor Link

We use only essential cookies: session cookies that keep you signed in, and a preference cookie that remembers your language. We do not use advertising or cross-site tracking cookies.

Data RetentionCopy Anchor Link

• Uploaded files and conversion results: deleted automatically within 24 hours.
• Account data: kept until you delete your account (available in Settings).
• Purchase and credit records: kept as required for accounting and legal purposes.

Data SecurityCopy Anchor Link

We use industry-standard measures including encrypted transport (HTTPS), authenticated access, and managed infrastructure providers. No method of transmission or storage is 100% secure, but we work to protect your information.

Your RightsCopy Anchor Link

You may access, correct, export, or delete your personal data. Account deletion is self-serve in Settings; for anything else, contact us. If you are a California resident, you have rights under the CCPA/CPRA, including the right to know, delete, and opt out of sale — we do not sell personal information. If you are in the EEA/UK, you have GDPR rights including access, rectification, erasure, and portability.

Children's PrivacyCopy Anchor Link

The Service is not directed at children under 13, and we do not knowingly collect their personal information.

Changes to This PolicyCopy Anchor Link

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

Contact UsCopy Anchor Link

Questions about this policy? Reach us through the contact page.